Job Description
Service Technician
I. Job Outline:
Responsible for the effective repair of tractors and equipment
A. Recondition and repair all equipment assigned as directed
B. Maintain good working records for time, parts, supplies, and outside purchases in repairs
C. Maintain and care for shop tools, specialty tools, shop equipment, and vehicles
D. Communicate with others professionally
E. Perform diagnostic inspections as directed
F. Follows ASFE parts and service procedure
G. Maintains excellent customer and employee relations
II: Duties
A: Recondition and repair of tractors and equipment
· Plan methods and sequence of performing repairs assigned
· Order all parts and materials required to perform assigned repairs
· Ensure that the ASFE parts and service procedure are completed
· Repairs are made in a safe and effective manner
· Ensure that all repairs are completed as assigned
· Ensure the cosmetic appearance upon the completion as required
· Ensure all parts and materials not used are returned to the parts manager
· Maintain the work area in a clean and safe position
B: Maintain good working records for time, parts, supplies, and outsides purchases in repairs
· All record keeping methods follow ASFE parts and service procedure
· All cost related items are accurately recorded
· Ensure all records are kept ledgible
C. Maintain and care for shop tools, equipment and vehicles
· All specialty tools used on the job are cleaned and returned to the original location in working condition
D: Communicate with other professionally
· All communications with customers is conducted in a manner reflecting respect and honesty
· All communications with co-workers is conducted in a professional manner
E: Perform diagnostic inspections as directed
· All inspections are completed with cause of failure identified
· All failures identified are matched to solutions necessary to affect repair
SKILL REQUISITES
· Problem solver
· Strong mechanical skills
· Working knowledge of equipment operations and mechanical functions
· Strong diagnostic skills
· Good communication skills
· Good safe work habits
EDUCATION/TRAINING/EXPERIENCE
A technical school certificate or equivalent experience in mechanical repairs